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Author of ‘Quiet’ Talks About How to Engage Introverts in the Classroom

From the classroom to the boardroom, we celebrate and reward the gregarious extroverts who relish the spotlight while ignoring the ability of introverts to create and innovate behind the scenes.
Published: March 21, 2013

Don’t be too quick to assume that the quiet student gazing out the window is lost in a daydream, says best-selling author Susan Cain. It could be that the student is listening to every word, processing what you’ve said, and developing insights she’ll later share in an essay. It could be that the student is an introvert.

In Quiet: The Power of Introverts in a World That Won’t Stop Talking, Cain argues that we dramatically undervalue the gifts of introverts. From the classroom to the boardroom, we celebrate and reward the gregarious extroverts who relish the spotlight while ignoring the ability of introverts to create and innovate behind the scenes.

A lot of educators admit trying to coax introverts “out of their shells” to participate in classroom discussions, but Cain suggests that there is a better way to engage quiet students. NEA Today asked Cain about her book and her ideas on how to involve introverts in the classroom.

Many educators believe they should help quiet or shy students overcome being introverted. What should they do instead?

If we start from a vantage point of turning introverts into extroverts, it has far reaching implications. Children will often feel that their teacher expects them to be someone other than who they are, and they can carry that mark of shame with them into adulthood. I’ve had many people tell me they carried some shame associated with being an introvert with them into their 40s and 50s.

Instead of trying to change introverts, we should cultivate their natural gifts. Introverts have great ideas inside their heads and it benefits everyone else when they express them.

How can educators help introverts express their ideas in the classroom?

One technique they can use is called “Think, Pair, Share.”

Throw out a question, like, “Why were Romeo and Juliet ‘star-crossed lovers’”? Ask the students to think about it, to pair with another student, and to share their idea with that student. The teacher could then ask which student would like to share the idea with the rest of the class. The introverted students may raise their hands because they’ve already expressed their idea and have sort of “broken the ice,” but even if they don’t, they’ve still participated in the discussion.

Another idea is to wait five or ten beats after asking the class a question. Your impulse might be to call on the students whose hands shoot up right away, but if you wait a few seconds, its gives introverted students a chance to think through their ideas and process them.

Social media is another tool that allows introverts to express their ideas. Twitter is a great example. If you hold a discussion on Twitter, students who might not raise their hand will type their answers instead, and the rest of the class can see what they’re thinking. Often this will prompt engagement in “real life.”

Why is today’s educational system more difficult for introverts to navigate?

Susan Cain, author of “Quiet”

Introverts like to work autonomously, but the trend in education over the past twenty years has been focused on group learning. To an introvert, the experience of always having to learn in a group can be anywhere from annoying to even painful. They want to think through their ideas on their own. That’s not to say that group projects and collaboration aren’t extremely valuable. But it’s gone too far overboard – education has so become lopsided that most lessons are now done in groups. There should be more of a mix between independent and group work, not only for introverts but for everyone in the class. Bringing back solitary and autonomous work is just as important for extroverted children. Research shows that people excel in a given field through deliberate practice. They spends hours and hours practicing a craft in order to master it, and the most effective way is to do so is alone. Introverted students naturally know how to do this, but extroverts don’t have as much experience sitting by themselves and learning on their own.

What unique strengths do introverts bring to the classroom?

Introverts are deep, reflective thinkers. They’re careful thinkers. They come up with insights that others don’t just by sitting and thinking things through rather than verbalizing ideas right away. They’re very conscientious and tend to be close, loyal friends — the kinds of friends extroverts, or anyone for that matter, would like to have. Also, it’s important to remember that groups function best when there’s a mix of personalities. In the company of introverts, extroverts feel permission to be themselves and to talk more deeply, while introverts find that extroverts bring them into a more carefree and lighthearted zone.

How can educators play to the strengths of introverts?

Really pay attention to who the child is, and call on them to speak in situations you know they’re comfortable with or jazzed about. Schools focus on leadership, but introverted children don’t prize leadership for its own sake. They will become leaders if they’re doing so in service to something they actually care about. Help them find their passions and then let then grow into leadership positions around those passions.

Why have we marginalized introverts in the past, and how is that changing?

The roots of this are in big business. Until the turn of 20th century, we lived in a culture of character. It didn’t matter if you were an introvert or an extrovert. What people cared about was whether you were a good person or not, or a person of character or not. Then people started moving to the big cities and small town values began to change. Suddenly people started to be judged by more superficial qualities. The culture of character became the culture of personality – what mattered was whether you were charismatic, dominant, and assertive. We’re still living with that heritage today and a lot of teachers I’ve spoken to feel that they need to prepare their students for the world of big business. But the world is changing – we’re no longer living in the corporate 1950s world. Business is more fragmented, more and more people are working for themselves and working from home.

Now more than ever, innovation is what really counts, and we all benefit when people go off by themselves and think original thoughts. The economy increasingly depends on people who can create independent thoughts. Social skills are, of course, essential, but people no longer do their jobs in a huddle. We need look no further than Silicon Valley – the leaders of technology certainly don’t meet the model of the traditional gregarious extrovert. The reality of the human condition is that we’re not all show people.

We’re now sitting on one of the great diversity issues of our time. We know how racial diversity and inclusion and gender diversity benefit everyone, and the same is true of personality diversity. We need the talents of kids who are quiet. Introverts should be cultivated and not stamped out.

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The National Education Association (NEA), the nation's largest professional employee organization, is committed to advancing the cause of public education. NEA's 3 million members work at every level of education—from pre-school to university graduate programs. NEA has affiliate organizations in every state and in more than 14,000 communities across the United States.